Accessibility Statement

This accessibility statement applies to the http://alaskacertifiedexperts.com online training platform provided by Equator Learning Limited.

We are committed to making our digital learning experiences accessible and usable for all travel professionals, including users with disabilities. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards, as referenced by the European Accessibility Act.



How accessible this service is


This service is partially compliant with WCAG 2.2 AA due to the non-accessible elements listed below.

Non-accessible content

Non-compliance with the accessibility regulations
  • Some images do not yet include meaningful alternative text.
  • Some pages may not use a fully consistent heading hierarchy.
  • Some video content does not yet include captions or transcripts.
  • On some pages, keyboard-only navigation and focus visibility require further improvement.


What we’re doing to improve accessibility

We are actively working on improvements as part of a phased accessibility programme, including:
  • Adding meaningful alternative text to all new and existing images.
  • Ensuring all pages follow a consistent heading structure.
  • Updating all videos to include captions and supporting transcripts.
  • Improving keyboard navigation and focus indicators throughout the platform.
  • Reviewing and updating documents and learning materials to improve screen reader compatibility.
  • Training team members and content contributors in accessible content creation.


Feedback and contact information

If you find any accessibility issues or need content in a different format, please contact us:

Email: accessibility@traveluni.com

We aim to respond within 7 business days.

Please include:
  • The page or feature you were using
  • The problem you experienced
  • (Optional) The assistive technology you were using


Enforcement procedure


If you are not satisfied with how we respond to your enquiry, you may contact the relevant accessibility enforcement authority in your country.

A list of national enforcement bodies across Europe is available at:

https://ec.europa.eu/social/main.jsp?catId=1137 



Review and updates

This statement was last updated in November 2025.